Retailers struggle with identity resolution: New Forrester research explains why

Identity resolution is the most critical part of marketing, but it’s also the most difficult to do correctly.

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Boost new customer retention through connected partnerships

CPG brands saw a massive increase in sales during COVID-19. With consumers sheltered at home, they found comfort in traditional products and brands and discovered new brands when their favorites were out of stock. As most CPG categories experienced double-digit growth in 2020 – and CPG overall grew an unprecedented 11% - brands also saw an influx of new customers.

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