GM Financial, Inspire Brands and Marriott share their current obsession—the customer

You’ve heard it a million times—”the modern marketing landscape is in the middle of a major change”—which is inherently true. The Covid-19 pandemic pushed marketers to completely rethink the way they communicate with customers, and the deprecation of third-party cookies coupled with increasing privacy restrictions by the likes of Apple and Google have made it even more difficult to have that dialogue with customers digitally.

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As the market stabilizes, a crucial moment for DMOs

If 2021 was when Americans started traveling again, then 2022 has been the year they embraced their old travel habits with full fervor.  This year, after a long pandemic pause, Americans really leaned into the rebound that began in 2021. Travel spending in September reached its highest mark since the beginning of the pandemic, according to the U.S. Travel Association, and tracked six percent higher

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