ChurnZero has developed a new AI tool, “Customer Success AI”, which enables teams to create customer engagement and content quickly and easily by entering a few details. With the tool, users can craft emails, call scripts, or ideas for customer success and refine or expand this content before sending it to their customers. According to ChurnZero CEO and co-founder You Mon Tsang, the tool helps Customer Success teams to quickly develop fresh content and ideate on best practices while managing customer journeys and building revenue.
Excerpt from the main article:
by Ray Schultz , 6 hours ago ChurnZero has built generative artificial intelligence (AI) into its customer success platform to help brands create customer engagement and content on demand. The new tool, Customer Success AI, allows teams to craft and customize a cadence of emails, a call script, or a list of ideas by entering a few details, the firm says. For instance, the user can specify a goal like,“Write a short email welcoming Jane Doe as a new point of contact on my account”, or “Provide a call script for a conversation with a business leader concerned about the cost of their subscription.”According
ChurnZero AI Tool Enables Teams To Craft Emails By Entering A Few Details, Firm Says was originally published on MediaPost.com: email
