Want to boost your business’s online presence? Look no further than Google reviews. According to a recent survey, 91% of people aged 18-34 trust online reviews as much as personal recommendations. So how can you ensure your business is getting positive reviews? Encourage satisfied customers to leave a review by providing excellent customer service and sending follow-up emails requesting feedback. It’s important to respond to all reviews, whether positive or negative, to show that you value customer input and are committed to improving your business. And don’t be afraid to incentivize reviews with a discount or promotion for customers who leave feedback. With these tips, you can grow your business’s positive reputation online and attract new customers.
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You can’t underestimate the power of those shiny gold stars! Think about the last time you made a purchase — big or small. Did you happen to look for reviews on Google before buying? Most of your customers will. In fact, nearly 95 percent of shoppers read online reviews before making a purchase, and 97