Emma, the email marketing software provider, has launched its new Support Hub, providing a library of resources to help clients improve their email marketing campaigns. One of the key features of the hub is Emma’s “Ask Emma” chatbot, which enables users to locate articles, videos, and advice about the service in real-time. Additionally, the Support Hub includes tools for list segmentation, email automation, integrations, and basic coding. Other resources include a comprehensive FAQs section and an interactive community forum. “Having always received a personalized touch, we’re confident Emma’s customers will find the “Support Hub” platform easy-to-use, full of informative content, and available when they need its services the most,” said Emma CEO Clint Smith.
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How many times have you been working on something online when an annoying technical issue pops up, forcing you to deal with it before reaching your projected outcome? In our increasingly self-serviced world, attempting to solve a problem on your own has become second nature to most. But, because our troubleshooting minds work differently, figuring things out isn’t the same experience for all. Some like to try to tackle the issue head-on, feeling confident they can get to the bottom of it. Others throw their hands up and immediately ask for help. Most fall somewhere in between, trying to help themselves up until a point, but eventually reaching out for further assistance. We’ve created the Emma Support Hub to cater to all personality types, regardless of what industry you are in, providing easy-to-understand and helpful resources to assist you with your email marketing needs. One of the built-in customer perks
5 Reasons to Visit Emma’s Support Hub was originally published on Blog Posts Archive – Email Marketing Software That Works For You | Emma Email Marketing & Automation