Topic Email

Igniting appetites and engagement with McDonald’s star-studded, multichannel campaign

igniting-appetites-and-engagement-with-mcdonald’s-star-studded,-multichannel-campaign

For decades, McDonald’s has been at the forefront of culture. Yet in 2020, many young Americans had never tried a Quarter Pounder. McDonald’s wanted to reach youth and cultivate a new generation of brand fans by showing up for them in a way that was culturally relevant across channels and would drive digital adoption and guest counts. The resulting concept was the Famous Orders campaign.

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Best Picture winner CODA shines a light on the importance of email accessibility

best-picture-winner-coda-shines-a-light-on-the-importance-of-email-accessibility

Last night’s Academy Awards made history. And I’m not talking about the “slap heard ‘round the world.” I’m talking about CODA, a coming-of-age story about a high school senior and child of deaf adults, which capped off its successful award season with an historic win of the evening’s most coveted prize—Oscar for Best Picture. CODA is the first movie starring a predominantly deaf ensemble in…

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10 click-worthy email personalization trends for 2022

10-click-worthy-email-personalization-trends-for-2022

The new year is right around the corner, and we know the questions on email marketers’ minds: What trends are heating up for next year and how can I integrate them into my 2022 planning? We’ve got you covered. 2022 is going to be a year of growth and innovation in the email space—so get comfortable and let’s dig into the hottest email marketing trends…

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5 ways AI enhances the customer journey from conversation to conversion

5-ways-ai-enhances-the-customer-journey-from-conversation-to-conversion

Artificial Intelligence is no longer science fiction. What was once confined to the silver screen à la 2001: A Space Odyssey or Star Wars is now fueling business decisions around the globe. Gartner reports that 59% of organizations worldwide have already deployed AI, and they expect to double the number of projects in place within the next year.

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The road ahead for bleisure marketing: Engaging remote workers

the-road-ahead-for-bleisure-marketing:-engaging-remote-workers

Not so long ago, "bleisure"—a term coined about a decade ago to describe the combining of business and leisure travel—was hot. Travel marketers everywhere were talking about the trend, and for good reason: Cheaper airfare, increasingly distributed workforces and an era of strong economic performance led to steady growth in business travel spending. Bleisure used to be an easy way to "add on" to a…

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The road ahead for bleisure marketing: Engaging remote workers

the-road-ahead-for-bleisure-marketing:-engaging-remote-workers

Not so long ago, "bleisure"—a term coined about a decade ago to describe the combining of business and leisure travel—was hot. Travel marketers everywhere were talking about the trend, and for good reason: Cheaper airfare, increasingly distributed workforces and an era of strong economic performance led to steady growth in business travel spending. Bleisure used to be an easy way to "add on" to a…

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How to use email creative to cut through holiday clutter and stand out in the inbox

how-to-use-email-creative-to-cut-through-holiday-clutter-and-stand-out-in-the-inbox

With Epsilon client YTD email volume up 9% over 2019 and Forrester predicting a 40% lift in digital marketing messages in 2021, you may ask yourself: “How can I increase sales and grab more revenue share from my competitors this holiday season when inboxes are already flooding with messages?” It’s more critical than ever that you cut through the clutter this shopping season, using email…

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Marketing leaders weigh in on email during COVID-19

marketing-leaders-weigh-in-on-email-during-covid-19

In response to the COVID-19 crisis, brands and consumers both felt a lot of uncertainty, panic and anxiety. Marketers had to swiftly provide facts, comfort, support and reassurance—all while working to evolve their businesses. Epsilon PeopleCloud Messaging statistics found that email proved to be the most critical communication channel between brands and customers because it’s personal, reliable, relevant and targeted.

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Engage customers during COVID-19 and beyond with interactive email

engage-customers-during-covid-19-and-beyond-with-interactive-email

According to Epsilon’s PeopleCloud Messaging statistics, during the COVID-19 crisis, more emails have been delivered and customer engagement has been up. For March and April, we saw 5% growth in send volume YoY. And the volume send-to-open ratio increased 22% from February to March and April (23% to 28%). While reaching out to customers during this time of crisis is important, it’s also key to…

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Engage customers during COVID-19 and beyond with interactive email

engage-customers-during-covid-19-and-beyond-with-interactive-email

According to Epsilon’s PeopleCloud Messaging statistics, during the COVID-19 crisis, more emails have been delivered and customer engagement has been up. For March and April, we saw 5% growth in send volume YoY. And the volume send-to-open ratio increased 22% from February to March and April (23% to 28%). While reaching out to customers during this time of crisis is important, it’s also key to…

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