SendGrid

Announcing The Ultimate Guide to Omnichannel

announcing-the-ultimate-guide-to-omnichannel

Today’s customers regularly switch between channels and devices when interacting with a brand. They might click on an email on their phone, switch to their laptop to do more research, and go in-store to make a purchase—and expect to do so seamlessly. The catch is that most businesses struggle to consolidate data from these different […] The post Announcing The Ultimate Guide to Omnichannel appeared…

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The Key to Customer Engagement? Email and SMS

the-key-to-customer-engagement?-email-and-sms

Email is usually one of the first channels companies adopt to communicate with their customers. It’s a reliable, effective, and secure way to share both transactional and marketing messages. But, the average individual only checks their personal email just two hours a day, which means they might miss out on time-sensitive offers and messages from […] The post The Key to Customer Engagement? Email and…

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