As conversations continue about how to market in a privacy-first digital environment, questions abound around the best way to measure email success. The KPIs that were once your main indicators all was well have shifted, making running and optimizing an email program that much harder. Getting to the inbox is hard enough as it is. Now privacy policies, like Apple's MPP, take away the effectiveness
Read More »Busting Gmail Deliverability Myths
Gmail dominates with over 1.5 billion active users. Whether you are a small or large business or focus on B2B or B2C, Gmail impacts nearly every marketer's email program. Gmail not only hosts consumer domains gmail.com and googlemail.com but also hosts business mail through Google Workspace. So it's no surprise folks pay attention when Gmail makes an announcement or releases a new feature. There is
Read More »Email Sunsetting Policies
Sunsetting policies are the strategic removal of customers from your communication stream or email program. Parting ways with customers and sunsetting communications with them can sometimes feel sad and bittersweet. After all the work you put in to acquire them, it can be hard to let them go. But it is a necessary step for healthy deliverability and a well-run email program. We asked email…
Read More »When Content Impacts Deliverability
In general, the response to questions like "Will using FREE in my subject line hurt my deliverability?" will likely be "Probably not." There are so many more signals, some significantly bigger and more impactful, that mailbox providers use to determine placement. However, sometimes content IS the culprit. In this month’s roundup, email experts from Adobe, Word to the Wise, Campaign Monitor, Netcore Cloud, Hurix Digital,…
Read More »Expert Advice for Senders on Shared IPs
“How do I control my destination if I’m not the one driving the bus?” Being on a shared IP may feel this way for some senders. And the lack of control may be the reason why senders opt for a dedicated IP, even if it’s not the right fit. But a shared IP also has many benefits and has more control than you may think.…
Read More »2022 Deliverability Predictions
2021 was quite the year! The email industry got tossed around a bit by Apple’s MPP release and multiple cyber-security attacks. This has driven changes in the world around the email industry—pivoting to focus on customer privacy and digital security. But how will, if at all, this impact deliverability in 2022? In this month’s roundup, email experts from Iterable, Netcore, SocketLabs, Twilio as well as…
Read More »Behind the Scenes: How the Holiday Season Impacts Mailbox Providers & You
It’s here! Holiday is here. Are you stretched and ready to run a marathon in a full sprint? As shoppers begin scrambling for deals and hitting the buy button faster than Jeopardy contestants, senders are reacting to sales, performance, and dishing out more and more emails. Even with all of the prep work done and ready, and even with backup plans and testing schedules ready…
Read More »Holiday Deliverability with Apple’s Mail Privacy Protection: What You Need to Know
If you live in America or visited during October, did you ever get an urge to scream, “Why are Christmas decorations up when Halloween hasn’t even happened?!” Hopefully, some of you are nodding, so I’m not alone. I now understand WHY those big-box retailers are so proactive when it comes to the holidays. The holiday season is a LOT of work. It takes a lot…
Read More »Implementing DMARC & BIMI: Lessons Learned | Email Deliverability Unfiltered
When it comes to getting your emails noticed and opened in an increasingly crowded inbox, DMARC and BIMI give companies an edge over other brands. BIMI (Brand Indicators for Message Identification) allows your company logo to be displayed alongside your email messages as a reward for authenticating and verifying information about your brand. BIMI requires a DMARC record to be in place, working with other…
Read More »Technologies for Email Deliverability
Strong deliverability is the culmination of delivery (getting your email accepted) and inboxing (“See ya never, Spam Folder!”). Often what is presented to marketers as the “10 Things to Ensure You Get to the Inbox” (or some iteration of that) focuses on strategies and decisioning, but below the surface lies a whole world of technical requirements and best practices that impacts performance as well. In…
Read More »Finding Flexibility in Deliverability
Picking out a pair of shoes shouldn’t be difficult, but sometimes it is. Why? Because there are tons of options. And not every shoe works for every occasion. Choosing a deliverability strategy can feel the same way. In most scenarios, that trusty pair of running sneaks works perfectly, but sometimes you need a good pair of hiking boots to climb out of the trenches. And…
Read More »From Spam to the Inbox: The Eargo Journey | Email Deliverability Unfiltered
In this episode of our Email Deliverability Unfiltered, we’re joined by Ron Dorsey, the Director of Lifecycle Marketing at Eargo, a hearing aid manufacturer on a mission to help people hear life to the fullest. Together, we explore a real-life example of how best practices, careful planning, and patience work together to move Eargo from a spammy predicament back to the inbox. Watch Full Episode…
Read More »Handling Disposable Emails in 2021: Allow or Block
Disposable emails are inevitable. Some view them as real miscreants that take advantage of offers, disguise activity, and commit to only a transient affair. Some view them as a way to manage and protect privacy. But, no matter how you view them, they will inevitably make their way into your list. In this month’s roundup, email experts from Netcore, Word to the Wise, ActiveCampaign, Campaign…
Read More »Email Security Advice to Combat Attacks
A compromise is beneficial when two parties are coming to the table to negotiate something they are at odds with. However, be it at work or at home, a compromised account favors only one party and the intent is not for the betterment of the relationship. Unless you’re following closely, a lot of compromises occur without much fanfare or significant news coverage. This is probably…
Read More »Sending Domains. To Subdomain or Not To Subdomain?
To subdomain or not to subdomain? That is the question or something along those lines. There are often so many questions that come in around sending domains that range from “What is it?” to “Does it matter?” to “Should I create a new domain” to “What do I use?” to “Why can’t I use that?” to “Oh, can I use this?” In this month’s roundup,…
Read More »The Real Cost of Spam Complaints
Let's face it, spam complaints happen. If you are sending email, you are bound to get a few spam complaints. But at what point do negative indicators, like spam complaints, start impacting your sender reputation and your ability to reach your subscriber’s inbox? Or when do they begin to raise the red flag or skyrocket to DEFCON 10 at your ESP? This month, we've asked…
Read More »Deliverability Damage Control: Tips for Issue Mitigation | Email Deliverability Unfiltered – Episode 8
Host: Lauren Meyer, VP of Industry Relations & Compliance at Kickbox Guest: Tamara Bond, Delivery Operations Manager at dotdigital Meet Tamara Bond Tamara is dotdigital’s Delivery Operations Manager and mail-server-tinkerer in chief. With over 7 years experience in bulk email delivery specifically, as well as a depth of knowledge in more general digital marketing & SaaS technology, she brings plenty of expertise on data-driven development,…
Read More »Deliverability in 2020: A Look Back
Between a global pandemic, the most controversial presidential election in US history, and a seemingly endless surge of important issues making headlines, 2020 delivered email marketers the perfect email storm. Some were able to weather the storm, even with the smallest of sea-faring ships, while others ended up shipwrecked along the shores of Inbox Island. Despite hoping life would return to normal after a few…
Read More »Common Deliverability Myths, Debunked | Email Deliverability Unfiltered – Episode 7
Host: Lauren Meyer, VP of Industry Relations & Compliance at Kickbox Co-Host: Brian Dayman, Marketing Manager at Kickbox With the increasing importance of deliverability in a more competitive email marketing world, marketers are looking to understand deliverability better. However, there are a lot of myths circling around the email community that need to be put to rest. Here are our top deliverabiliy myths, based on…
Read More »How the Customer Experience Can Boost Email Engagement
Email Deliverability Unfiltered - Episode 6 Host: Lauren Meyer, VP of Industry Relations & Compliance at Kickbox Guest: Kath Pay, Founder of Holistic Email Marketing Meet Kath Pay Kath is an email marketing veteran, frequent speaker, and CEO of boutique consultancy, Holistic Email Marketing, which delivers data-driven email marketing strategies that focus on the entire customer journey. Her new book, titled Holistic Email Marketing: A…
Read More »