Tag Archives: KickBox

Sending Domains. To Subdomain or Not To Subdomain?

sending-domains.-to-subdomain-or-not-to-subdomain?

To subdomain or not to subdomain? That is the question or something along those lines. There are often so many questions that come in around sending domains that range from “What is it?” to “Does it matter?” to “Should I create a new domain” to “What do I use?” to “Why can’t I use that?” to “Oh, can I use this?” In this month’s roundup,…

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Creative Ways to Upsell Customers Using Email

creative-ways-to-upsell-customers-using-email

No Bullsh*t Advice From Email Experts Increasing the value of a customer through upselling is essential to maintaining a healthy bottom line. In today's digital world, email is a must-have channel to help you boost revenue by convincing your customers to take advantage of your other offerings. After all, we all know that selling to an existing customer is much less costly than acquiring a…

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The Real Cost of Spam Complaints

the-real-cost-of-spam-complaints

Let's face it, spam complaints happen. If you are sending email, you are bound to get a few spam complaints. But at what point do negative indicators, like spam complaints, start impacting your sender reputation and your ability to reach your subscriber’s inbox? Or when do they begin to raise the red flag or skyrocket to DEFCON 10 at your ESP? This month, we've asked…

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Mastering Lifecycle Marketing Using Email

mastering-lifecycle-marketing-using-email

No Bullsh*t Advice From Email Experts Lifecycle marketing is about meeting potential customers, prospects and customers exactly where they are in the customer journey. Email is a critical component to that because it is the primary vehicle marketers use to deliver the right messaging at each step along the way. That could be a first-touch email to make them feel welcomed and to make a…

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Email & Virtual Events

email-&-virtual-events

No Bullsh*t Advice From Email Experts Thanks to the coronavirus pandemic packing out a conference hall or in-person event is no longer an option. That is why so many brands are leveraging digital events—and email—to create digital experiences to bring people together. Whether you are dabbling with webinars or you jumped on the virtual event bandwagon early, in today's digital landscape, you'll need to get…

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The Battle of the Opt-In Methods

the-battle-of-the-opt-in-methods

It's 2021, the golden age of data privacy laws and requirements, which means you should only be sending opt-in or permission-based emails. If you are not, you're setting yourself up for BIG trouble—not only from a legal perspective, from a deliverability perspective as well. Obtaining explicit consent from subscribers will not only ensure better inbox placement but will also help drive positive engagement and reduce…

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Deliverability Damage Control: Tips for Issue Mitigation | Email Deliverability Unfiltered – Episode 8

deliverability-damage-control:-tips-for-issue-mitigation-|-email-deliverability-unfiltered-–-episode-8

Host: Lauren Meyer, VP of Industry Relations & Compliance at Kickbox Guest: Tamara Bond, Delivery Operations Manager at dotdigital Meet Tamara Bond Tamara is dotdigital’s Delivery Operations Manager and mail-server-tinkerer in chief. With over 7 years experience in bulk email delivery specifically, as well as a depth of knowledge in more general digital marketing & SaaS technology, she brings plenty of expertise on data-driven development,…

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(My Subscriber) Loves Me, or Loves Me Not? When To Let Go Of Unengaged Contacts.

(my-subscriber)-loves-me,-or-loves-me-not?-when-to-let-go-of-unengaged-contacts.

No Bullsh*t Advice From Email Experts Email is a powerful tool in building relationships and keeping in touch with lovers of your brand. But not every subscriber who was once head-over-heels for your brand will keep that same passion forever. Subscribers can start to go cold over time and continuing to pursue those who have not opened, clicked, or purchased in a long time can…

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Deliverability in 2020: A Look Back

deliverability-in-2020:-a-look-back

Between a global pandemic, the most controversial presidential election in US history, and a seemingly endless surge of important issues making headlines, 2020 delivered email marketers the perfect email storm. Some were able to weather the storm, even with the smallest of sea-faring ships, while others ended up shipwrecked along the shores of Inbox Island. Despite hoping life would return to normal after a few…

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Common Deliverability Myths, Debunked | Email Deliverability Unfiltered – Episode 7

common-deliverability-myths,-debunked-|-email-deliverability-unfiltered-–-episode-7

Host: Lauren Meyer, VP of Industry Relations & Compliance at Kickbox Co-Host: Brian Dayman, Marketing Manager at Kickbox With the increasing importance of deliverability in a more competitive email marketing world, marketers are looking to understand deliverability better. However, there are a lot of myths circling around the email community that need to be put to rest. Here are our top deliverabiliy myths, based on…

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Careers in the Email Industry

careers-in-the-email-industry

No Bullsh*t Advice From Email Experts Many marketers have said "email is dead," but that can't be further from the truth, especially considering the growth email has seen in the past year. And with the growth in email use comes growing career possibilities within the email industry. Thousands of companies look to hire professionals to drive this critical channel, giving those in the email industry…

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How the Customer Experience Can Boost Email Engagement

how-the-customer-experience-can-boost-email-engagement

Email Deliverability Unfiltered - Episode 6 Host: Lauren Meyer, VP of Industry Relations & Compliance at Kickbox Guest: Kath Pay, Founder of Holistic Email Marketing Meet Kath Pay Kath is an email marketing veteran, frequent speaker, and CEO of boutique consultancy, Holistic Email Marketing, which delivers data-driven email marketing strategies that focus on the entire customer journey. Her new book, titled Holistic Email Marketing: A…

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Deliverability Resolutions to Keep in 2021

deliverability-resolutions-to-keep-in-2021

A new year is a great time to hit the ‘Reset’ button and focus on a better version of yourself. For individuals, this can mean setting resolutions related to fitness, meditation or engaging in a healthier lifestyle. For businesses, it can be a chance to assess their past year’s performance and set goals for improving their email program moving forward. As we’re finishing up one…

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Standing Out In a Crowded Inbox

standing-out-in-a-crowded-inbox

No Bullsh*t Advice From Email Experts There's no question that email is an extremely effective channel for building relationships and driving sales. But with email send volume steadily increasing in 2020 and through the holidays, there has never been more competition in the inbox, and with it, some tricky tactics to drive opens for one-off campaigns. Email marketers today are expected to not only stand…

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All About Permission | Email Deliverability Unfiltered – Episode 5

all-about-permission-|-email-deliverability-unfiltered-–-episode-5

Host: Lauren Meyer, VP of Industry Relations & Compliance at Kickbox Guest: Skyler Holobach, Senior Manager, Email Reputation at Pardot & Salesforce Marketing Cloud Meet Skyler Holobach Skyler Holobach is the Senior Manager, Email Reputation for Pardot & Salesforce Marketing Cloud. She is a leading expert on email policy, compliance and anti-abuse with more than 8 years of experience. Skyler was recently named Anti-Harassment Board…

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B2B Deliverability Challenges

b2b-deliverability-challenges

Any email marketer who’s spent time in the B2B world can tell you that it’s a whole different ball game than B2C. There are more destinations for a sender to monitor and inquire about when a deliverability issue rears its ugly head. There are more possible reasons why the deliverability issue occurred because there are typically more layers of filtering to get through before you…

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All About Email Authentication | Email Deliverability Unfiltered – Episode 4

all-about-email-authentication-|-email-deliverability-unfiltered-–-episode-4

Host: Lauren Meyer, VP of Industry Relations & Compliance at Kickbox Guest: Matthew Vernhout, VP of Deliverability at Netcore Solutions Meet Matthew Matthew Vernhout is the VP of Deliverability North America for Netcore Solutions, the founder and editor-in-chief at EmailKarma.net and the founder of the Canadian Email Summit. Matt's resume is extensive because he's been working in email for 20 years. He's a very active…

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Finding the Right Email Send Volume

finding-the-right-email-send-volume

No Bullsh*t Advice From Email Experts Raise your hand if you are starting to feel a bit claustrophobic when you check your email (raises hand). As our inboxes become fuller, it's apparent that email marketers are ramping up their sending ahead of the holiday season to attract more buyers. And for a lot of brands, it works. But, before you follow suit, you'll want to…

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All About Email Metrics | Email Deliverability Unfiltered – Episode 3

all-about-email-metrics-|-email-deliverability-unfiltered-–-episode-3

One of the keys to mastering email and deliverability is knowing how to measure success or failure. However, deliverability is complicated and despite what marketers are told from popular third-party deliverability services, there is no cut-and-dry deliverability score that will accurately predict whether you will land in the inbox every time. Furthermore, mailbox providers (MBPs) and Email Service Providers (ESPs) don’t tell us what our…

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Help! I’m Stuck In the Spam Folder

help!-i’m-stuck-in-the-spam-folder

Are you one of those naughty email marketers who didn’t follow the advice we shared on our blog posts in September about holiday marketing tips and email list management? That’s ok. We’ve still got your back. This month, we’ve asked our guest experts to help you dig yourself back out of the spam folder and get back to being the good-natured email marketer we know…

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