Tag Archives: Multichannel

We walk you through everything you need to know about retention marketing: what it is, benefits, strategies, examples, and more. The post Retention Marketing: What It Is, Strategies & Examples (2022) appeared first on SendGrid.

Today’s customers regularly switch between channels and devices when interacting with a brand. They might click on an email on their phone, switch to their laptop to do more research, and go in-store to make a purchase—and expect to do so seamlessly. The catch is that most businesses struggle to consolidate data from these different […] The post Announcing The Ultimate Guide to Omnichannel appeared…

Get started with SMS in just one click. Setting up an SMS Auto-response app has literally never been easier. Why wait to expand into SMS? Start today. The post Expanding Into SMS (for Those Who Don’t Code, Like Me) appeared first on SendGrid.

Curious how leading brands are handling customer engagement in 2020? We found out at SIGNAL, Twilio's annual developer and customer conference, and we're sharing top takeaways here. The post How 3 Companies Are Improving Customer Engagement in 2020 [SIGNAL Recap] appeared first on SendGrid.

Email doesn't exist solely online. In this tutorial, we’re going to coach you through how to send an email using Twilio SMS in PHP with Twilio SendGrid. The post How to Send an Email Using SMS appeared first on SendGrid.

Learn how Text Request uses SMS and email to help small and medium businesses engage with their customers. The post Text Request’s Multichannel Mission appeared first on SendGrid.

Email and SMS are powerful communication tools. Learn how they can be used together to connect with your audience where and when they want to be reached. The post How SMS and Email Work to Create the Ultimate Engagement Duo appeared first on SendGrid.

Your email list doesn't need to start from ground zero. Use your SMS program to convert your high-quality SMS subscribers to your email list. The post How to Use SMS to Grow Your Email List appeared first on SendGrid.

Despite the growing number of new communications channels, the old school classics reign supreme: email and text. The post Email and Text—It’s What Your Customers Want appeared first on SendGrid.

What does customer communications look like when the channels are invisible? Read experts predicttions for the future of email, SMS, and other channels. The post How to Unify Customer Communications when the Future is Channel-less appeared first on SendGrid.

Learn how to use word of mouth marketing to light the spark that'll create a wildfire marketing campaign. The post The Best Word of Mouth Marketing Strategies to Use in 2020 appeared first on SendGrid.

You have 8 seconds to captivate and retain your audience. Learn how to make every second and every scroll count. The post How to Design Above the Fold Content for Uber-Good Engagement appeared first on SendGrid.

Learn about conversion rate optimization (CRO) and how it can help you not only in your email program, but with all customer acquisition. The post What is CRO? Your Guide to Everything You Need to Know appeared first on SendGrid.

Start getting the most bang for your buck with every piece you create by repurposing content to its absolute limits. The post 20 Simple Ways to Repurpose Content to Boost Your Traffic appeared first on SendGrid.

SMS and MMS drive the majority of messaging communications. We define them and show their crossover with products like iMessage, Whatsapp, and other apps. The post What Are SMS and MMS and How Do They Differ? appeared first on SendGrid.